Wednesday, December 11, 2013

The Case of the Disappearing Domain

The Surprise

It isn't very often that I visit my own blog or website - except for the admin side, so you can imagine my surprise when I actually went there today and was met with a generic Bluehost page.

Wha!?

I immediately logged in to Bluehost to find out that I no longer had access to the DNS Zone Editor because I did not have a web hosting account. I had recently let the webhosting part expire because I was no longer using it. However, I still own the domain which means I should be able to manage it. This is what allows you to type in blog.k12techguy.com and access the Blogger hosted blog or www.k12techguy.com which takes you to the Google site. All of my personal domain mappings were wiped and no longer worked. I am not 100% sure how long they were broken either.

So if you only purchase a domain name from Bluehost, you won't be able to manage it. I was able to verify this on Twitter with @bluehostsupport - bummer. That simply doesn't make sense to me. That's like buying a car and being told you cannot drive it.




The Resolution

Long story short - I switched my domain to GoDaddy.com and now my website and blog are up and running again. My apologies to anyone who tried to visit and was unable to access them. I ran with Bluehost for four years and never had any complaints but  not being able to manage my domain is a deal breaker. Sorry guys.

GoDaddy for the win! These are the guys I have to start recommending now. Not only do I get to manage my domain without any additional purchases but they even threw in 100 free email forwarding accounts and a couple other things! Nice value added bonus!
http://www.godaddy.com/

Mystery Solved

Have an awesome day!

1 comment:

  1. Bluehost is ultimately one of the best web-hosting company for any hosting services you need.

    ReplyDelete